All merchandise is guaranteed to be free of manufacturers defects, unless otherwise
stated, (i.e., irregulars, defectives, etc.).
Damage due to excessive wear, improper care, or prolonged display will not be
considered for credit.
Returns are for merchandise credit only and will be held on account.
The only exception and justification for return of merchandise is:
1.) Defective merchandise.
2.) Substitution of styles or colors by manufacturer error.
3.) Delivery of merchandise after confirmed cancellation date without buyers extension.
No returns will be accepted without prior written authorization from Mystique Lingerie UK.
No returns or exchanges will be allowed for any item viewed as worn, showing dirt,
original tags removed or removed from the original packaging.
For any order cancelled after already processed or shipment returned without prior written
authorization or for no reason other than a packing error or proven defective goods,
a 20% restocking fee will be imposed, less processing fees incurred by Paypal and the
balance held for store merchandise credit only.
Unauthorized returns will not be accepted and shipped back at customers expense.
All claims must be made and received within 3 days of receipt of merchandise.
Shipping costs are non-refundable.
IX. Privacy
Mystique Lingerie UK are committed to complying with the Data Protection Act 1998 and
have published this guide to help you understand how and why we collect information
from you, to whom such information is disclosed and what your rights are.
You can access our Website home page and browse our site without disclosing your
personal data.
However, when you register with you will be asked to provide certain information about
yourself.
What information do we collect and how do we obtain it?
If you register with us you will be asked to provide certain information such as your name,
address, telephone number and email address so that we can process and fulfil your order,
notify you of your order status and inform you of special offers and promotions.
How do we use your information?
We use the information that we collect about you to:
-process your orders
-administer this website
-monitor customer, traffic patterns and site usage to help us develop and improve the
design and layout of the site
-notify you about enhancement to our services, such as changes to the website, new
services and special offers that may be of interest.
X. Copyright
© Copyright 2006-2009 , Mystique Lingerie UK. All Rights Reserved.
Office address: 47 Cheere Way, Cambridge, CB23 3NX, United Kingdom. VAT Business Reg. No.: GB883457190
Your statutory rights are not affected by the above terms and conditions.
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